Frequently Asked Questions (FAQs)

💡 What is MD Digitals?

MD Digitals is an online store where you can buy 100% original WordPress themes and plugins that are licensed under the GNU General Public License (GPL). We provide premium products at affordable prices — no license keys, no restrictions.

📥 How do I receive my purchased product?

After completing your payment, you’ll get instant access to your download:

  • A download link will appear on the checkout success page.

  • You’ll also receive the file via email.

  • If you have an account, you can always re-download from your dashboard.

🔄 Can I get updates for the products?

We manually upload the latest available versions as soon as they are released.
Note: These are not auto-updates — you’ll need to re-download the new version from our site when available.

🔑 Will I get a license key?

No. GPL products do not require a license key to work.
While the original developers may show an activation screen, all core features are fully functional without activation.

💸 Do you offer refunds?

No, due to the digital nature of our products, we do not offer refunds once the product is downloaded.
However, we’re happy to help if:

  • You didn’t receive the product

  • The file is damaged or incomplete

Please refer to our Refund Policy for more info.

🧰 Do you provide technical support?

We offer basic support related to:

  • Download issues

  • File errors

  • Access problems

We do not provide support for product setup or customization. For advanced help, we recommend the official developer or documentation.

🔐 Are these products safe to use?

Yes! All files are scanned and tested before being uploaded.
We source products from official, trusted developers and never include malware, nulled code, or cracked files.

🚀 Can I use these on multiple websites?

Absolutely. All products are GPL-licensed, so you can use them on unlimited personal or client websites.

⚠️ Is this legal?

Yes. Redistributing software under the GPL license is 100% legal.
What we sell is access to original files — not license keys, branding, or trademarks.

📧 Still need help?

We’re here to assist! Contact us at [email protected] or use our contact page.